FAQs
WHAT PAYMENT METHODS ARE ACCEPTED?
GHOST HARDWARE CURRENTLY ACCEPTS THE FOLLOWING PAYMENT METHODS: VISA [CREDIT AND DEBIT CARDS]; MASTERCARD [CREDIT AND DEBIT CARDS]; AMERICAN EXPRESS; DISCOVER; DINERS CLUB; BANCONTACT; iDEAL; SHOP PAY; APPLE PAY; GOOGLE PAY; META PAY; AND PAYPAL.
WHERE CAN I FIND FIT AND SIZING INFORMATION?
CLICK ON 'SIZING INFORMATION' ON EACH PRODUCT'S PAGE TO VIEW THE ITEM'S SPECIFIC SIZE CHART. PLEASE REFER TO THE SIZE CHART BEFORE ADDING ANY ITEMS TO YOUR CART. IF YOU HAVE ANY QUESTIONS ABOUT SIZING, PLEASE FEEL FREE TO CONTACT US AT INFO@GHOSTHARDWARE.NET.
WHAT IS A PRE-ORDER?
A PRE-ORDER IS AN ORDER OR RESERVATION FOR AN ITEM THAT HAS NOT YET BEEN MADE AVAILABLE. PRE-ORDER ITEMS ARE SHIPPED AS SOON AS PRODUCTS ARE PRODUCED.
WHERE IS MY ORDER?
WHILE WE STRIVE TO HAVE ALL ORDERS DELIVERED WITHIN 3-5 BUSINESS DAYS AFTER YOUR ORDER IS PLACED, THERE ARE MANY FACTORS THAT COULD DELAY THE SHIPMENT OF YOUR ORDER, SO PLEASE ALLOW UP TO 10 BUSINESS DAYS PROCESSING AFTER YOUR ORDER HAS BEEN PLACED (UNLESS THE ITEM IS SPECIFIED AS A PRE-ORDER). IF YOU HAVE ANY QUESTIONS AT ALL ABOUT YOUR ORDER, PLEASE CONTACT US DIRECTLY AT INFO@GHOSTHARDWARE.NET.
DO WE SHIP INTERNATIONALLY?
MOST DEFINITELY ;)
WHAT ARE THE CHARGES FOR SHIPPING?
SHIPPING IS CALCULATED BY WEIGHT. ADDITIONAL CHARGES MAY BE APPLIED FOR SHIPPING ON INTERNATIONAL ORDERS.
CAN I RETURN MY ORDER?
ALL SALES ARE FINAL. EXCHANGES AND RETURNS WILL NOT BE ACCEPTED. PLEASE ENSURE SHIPPING AND BILLING INFORMATION IS CORRECT BEFORE PLACING ORDER. WE CANNOT MAKE ANY CHANGES TO YOUR ORDER ONCE IT HAS BEEN PLACED. IF YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CONTACT US AT INFO@GHOSTHARDWARE.NET.